Migration of E-commerce Platform to Cloud with Enhanced Infrastructure Management and Scalability

The client experienced frequent server and hosting issues leading to website inaccessibility, increased maintenance costs, and reduced sales due to abandoned shopping carts. Dispersed accountability and poor communication with the hosting provider hindered swift resolution of issues. These challenges compromised the portal’s performance, safety, and customer satisfaction, emphasizing the need for a more reliable and transparent infrastructure management solution.

A mid-sized online retailer specializing in eyewear sales with a virtual try-on feature, seeking to improve website stability, security, and customer experience.

• Establish a secure, reliable, and scalable cloud infrastructure environment to support high availability and operational stability.
• Reduce system downtime and technical problems by redefining system architecture with improved communication layers.
• Implement monitoring and maintenance tools for continuous performance oversight and quick issue resolution.
• Optimize platform maintenance costs through external managed services, achieving predictable expenses.
• Enhance portal accessibility and performance to increase customer satisfaction and sales conversion rates.
• Enable scalable capacity to support promotional campaigns and high traffic periods without service disruptions.

• Redesigned system architecture enabling efficient communication between hosting layer and application components.
• High reliability, accessibility, and availability with continuous monitoring and alerts.
• Automated software updates and hardware optimization to ensure system security and performance.
• Easy scalability to increase application capacity during peak times or promotional events.
• Secure hosting environment with robust access controls and compliance measures.
• Centralized administration interface for streamlined management and troubleshooting.

• Monitoring and alerting systems.
• External security and compliance validation services.
• Payment processing and e-commerce transaction systems.
• Customer support and ticketing platforms.

• System uptime of at least 99.9%.
• Rapid incident detection and resolution, with alerts within minutes.
• Data security and compliance with relevant regulations.
• Scalable architecture supporting up to twice the current traffic volume during promotions.
• Predictable maintenance costs with external managed services.
• Responsive performance with page load times under 3 seconds.

The cloud infrastructure migration and system architecture redesign aim to significantly improve platform stability, reduce downtime, and optimize maintenance costs. The expected outcomes include increased sales conversion rates by minimizing abandoned carts, enhanced customer experience through higher portal accessibility, and predictable operational expenses. Overall, these improvements will support business growth, higher customer satisfaction, and increased revenue streams.