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The logistics company faces inefficiencies in manual data transfer between internal systems and client platforms, including repetitive tasks like CMR note uploads, cross-system data synchronization, and compliance checks. Manual processes lead to potential errors, delays in meeting client KPIs, and resource constraints in maintaining accurate client/supplier databases.
A multinational logistics provider with operations in 24 countries, serving 5,000+ clients across 20 industries and managing 15,000+ suppliers. Specializes in freight transportation solutions for trading companies, wholesalers, and retailers.
The RPA solution will eliminate 800+ daily manual operations, reduce data entry errors by 95%, and ensure timely compliance with client KPIs. Automated compliance checks will accelerate credit assessment processes by 60%, freeing staff for strategic tasks while maintaining accurate supplier/client databases.