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The client relied on manual tools (Excel, email) leading to poor data visibility, process fragmentation, overreliance on individual sales managers, and scalability challenges. This hindered data-driven decision-making and business growth.
Official dealer and service partner for construction and special equipment brands with $55M annual revenue, offering sales, maintenance, rentals, financing, and operator training across the EU
Implementation will reduce administrative tasks by 15 hours/week per salesperson, shorten sales cycles by 25%, increase closed deals by 18%, and cut lead response times by 30%. The solution will enable data-driven decision-making, improve client segmentation accuracy, and provide 360° visibility across sales operations while maintaining full Microsoft ecosystem integration.