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Implementation of Microsoft Dynamics 365 F&SCM with Integrated Ecosystem for Global Fashion Retailer

itransition.com

Retail

eCommerce

Manufacturing

Legacy ERP Limitations Hindering Global Expansion

The client's Oracle EBusiness Suite ERP system lacked cloud capabilities, scalability, and modern UX, while requiring specialized IT resources for maintenance. Manual compliance processes, inefficient warehouse operations, and slow upgrade cycles impeded operational efficiency and revenue growth.

About the Client

Global leader in design, production, and distribution of fashion accessories with iconic brands and licensed collaborations

Modernization Goals for Enterprise Scalability

Migrate to cloud-native ERP with unified financial and supply chain management
Automate warehouse operations and streamline procurement/sales workflows
Implement real-time compliance monitoring for global regulations
Achieve seamless integration with CRM and logistics ecosystems
Reduce IT maintenance through automated updates

Core ERP Modernization Requirements

Procure-to-Pay workflow automation with multi-warehouse synchronization
Order-to-Cash process integration with CRM systems
Real-time inventory management with IoT-enabled warehouse tracking
GDPR-compliant data governance framework
Power BI-driven analytics dashboard for supply chain visibility

Technology Stack Preferences

Microsoft Dynamics 365 F&SCM

Azure Functions

REST API

Power BI

SQL Server Data Warehouse

Critical System Integrations

CRM platform for order synchronization
Third-party logistics providers
Route optimization software
Product information management (PIM) system
External demand forecasting tools

Operational Excellence Requirements

99.95% system uptime SLA
Support for 10,000+ concurrent users
Sub-200ms API response times
Role-based access control with multi-factor authentication
Automated compliance audit trails

Expected Business Transformation Outcomes

Projected 30% reduction in operational costs through workflow automation, 40% improvement in order fulfillment speed, and 25% decrease in compliance management time. Cloud scalability will support 50% future revenue growth without infrastructure reengineering.