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Healthcare Operations Automation Project
  1. case
  2. Healthcare Operations Automation Project

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Healthcare Operations Automation Project

coherentsolutions.com
Health & Fitness
Information technology
Medical

Business Challenge

Wildflower Health requires a solution to minimize manual data processing and reduce periodic manual intervention in their healthcare operations to maintain high service standards. The company seeks to optimize internal processes, improve accuracy, and reduce operational costs.

About the Client

Wildflower Health is a digital health company offering medical devices, integrated electronic health record software, and clinical support services, focused on remote healthcare management and preventative care.

Project Objectives

  • Automate repetitive and time-consuming tasks to improve operational efficiency.
  • Reduce human errors in critical processes.
  • Streamline workflows across various applications.
  • Decrease operational costs through automation.
  • Enhance communication and collaboration between teams.

Functional Requirements

  • Data Extraction and Transformation
  • Workflow Automation
  • Integration with various platforms (Monday.com, SFTP, AWS, Google Workspaces, Slack)
  • Error Handling and Exception Management
  • Reporting and Analytics

Preferred Technologies

UiPath RPA Platform
Cloud-based infrastructure (AWS, Google Workspaces)
Integration Platform as a Service (iPaaS)

Integrations Required

  • Monday.com
  • SFTP servers
  • AWS services
  • Google Workspace
  • Slack

Key Non-Functional Requirements

  • Scalability to accommodate future growth
  • High availability and reliability
  • Robust security measures to protect sensitive data
  • Performance optimization for efficient processing

Expected Business Impact

The project is expected to deliver significant improvements in operational efficiency (85% reduction in processing time), cost reduction (92% decrease in operational costs), and accuracy. Streamlined workflows and enhanced collaboration will further contribute to improved service quality and enhanced stakeholder satisfaction.

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