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Food Delivery Web App Development for Dark Kitchen Expansion
  1. case
  2. Food Delivery Web App Development for Dark Kitchen Expansion

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Food Delivery Web App Development for Dark Kitchen Expansion

plavno.io
eCommerce
Food & Beverage

Challenges in Scaling Dark Kitchen Operations

The client faced operational inefficiencies including delayed menu updates, fragmented cross-platform functionality, and inadequate real-time communication channels. Existing systems lacked support for diverse payment methods, real-time order tracking, and agile workflow management, hindering their ability to capitalize on the growing dark kitchen market.

About the Client

Digital platform connecting dark kitchens with consumers through on-demand food delivery services

Key Objectives for Food Delivery Platform Development

  • Develop cross-platform mobile applications (iOS/Android) with unified user experience
  • Implement real-time menu management system for instant updates
  • Establish seamless communication channels between users, couriers, and support teams
  • Optimize delivery efficiency through intelligent load balancing
  • Enable scalable infrastructure for global market expansion

Core Platform Functionalities

  • Cross-platform mobile application with React Native framework
  • Real-time menu modifiers and combo creation system
  • Integrated chat for user-courier communication
  • Location-based targeted notification system
  • Smart pricing algorithms for promotional offers
  • Multi-payment gateway integration
  • Real-time order tracking with GPS synchronization

Technology Stack Requirements

React Native
Node.js
TypeScript
Express
Next.js
Nest.js

Third-Party System Integrations

  • Payment gateways (Stripe, PayPal, local German providers)
  • Real-time location tracking APIs
  • Push notification services (Firebase Cloud Messaging, Apple APN)
  • Restaurant POS system interfaces

Performance and Scalability Criteria

  • Support for 1M+ concurrent users
  • Sub-200ms response time for critical operations
  • 99.9% system uptime SLA
  • GDPR-compliant data security framework
  • Auto-scaling cloud infrastructure

Expected Business Impact of Platform Development

Projected to establish market leadership position within 12 months, targeting 1M+ active users and 800+ restaurant partnerships during initial launch phase. The platform will enable 24/7 operational efficiency for dark kitchens while supporting 300% YoY growth in delivery transaction volume through enhanced user engagement features and optimized logistics management.

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