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Smart Laundry Management App with Cross-Platform Integration and B2B Expansion

plavno.io

eCommerce

Hospitality & leisure

Business services

Challenges in Service Delivery and Market Expansion

Inconsistent cross-platform user experiences across devices, operational inefficiencies in multi-channel order management, and lack of B2B-specific features hindering expansion into hotel and restaurant markets. Existing solutions failed to address bulk scheduling needs and centralized billing requirements for business clients.

About the Client

A Danish laundry service company leveraging technology to revolutionize traditional laundry processes through on-demand digital solutions

Key Project Goals

Develop unified cross-platform application with synchronized data flow
Implement centralized admin dashboard for operational efficiency
Create B2B-specific customization for hospitality sector adoption
Ensure scalable architecture for future market expansion

Core System Functionalities

Geolocation-based service point mapping and order tracking
Flexible scheduling with personalized time-slot selection
Role-specific access (customers, couriers, admins)
Integrated payment gateways (credit card/PayPal)
Bulk booking and fleet management for B2B clients
Centralized billing and reporting dashboard

Technology Stack

React Native

PHP

Laravel

Node.js

Vue.js

System Integrations

Payment gateway APIs
Geolocation services API
Cross-platform notification system

Non-Functional Requirements

Real-time data synchronization across platforms
High-availability backend architecture
Enterprise-grade data security and encryption
Scalable cloud infrastructure

Expected Business Impact

Projected 40% increase in operational efficiency through centralized management, 25%+ B2B market penetration within first year, and 90%+ user retention rate driven by personalized scheduling features. Anticipated app store ratings of 4.7+ based on seamless UX and reliable service delivery.