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Enterprise Software Ecosystem Mapping and Integration Platform
  1. case
  2. Enterprise Software Ecosystem Mapping and Integration Platform

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Enterprise Software Ecosystem Mapping and Integration Platform

https://soltech.net
Utilities
Energy & natural resources

Business Challenges

Lack of centralized documentation for software ecosystems, unclear data flow visibility between systems, difficulty identifying systems of record, and challenges maintaining integration knowledge across departments. Requires scalable solution without additional licensing costs.

About the Client

Member-owned electric cooperative serving 125,000+ customers across 24 Ohio counties, offering energy services and sustainability programs

Strategic Goals

  • Create comprehensive visual mapping of software integrations
  • Establish centralized documentation repository
  • Identify systems of record for key data elements
  • Improve cross-functional IT collaboration
  • Enable future data analytics initiatives

Core System Capabilities

  • Dynamic Lucidchart-based integration map
  • SharePoint-hosted system reference documents
  • Centralized overview document with data flow matrix
  • Interactive system relationship diagrams
  • Maintenance guide for ongoing updates

Technology Stack

Lucidchart
Microsoft SharePoint
Data flow visualization tools

System Connections

  • Internal enterprise systems
  • External vendor platforms
  • Legacy infrastructure components
  • Cloud-based applications

Operational Requirements

  • Scalable architecture for future growth
  • Maintainability through existing toolset
  • Data security compliance (PII handling)
  • Cross-departmental accessibility
  • Documentation version control

Business Value

Centralized system visibility enabling strategic decision-making, 15% cost savings through existing tool optimization, improved IT operational efficiency, enhanced cross-functional collaboration, and foundational infrastructure for future analytics initiatives.

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