The client’s online store faces difficulties in effectively displaying products and key purchasing information, resulting in reduced customer engagement and higher abandonment rates. Category pages are cluttered or unreadable, and product detail tabs lack critical information, making it hard for customers to compare options and make informed decisions. Additionally, the store struggles to promote private label products and cross-sell effectively, especially for items with longer delivery times, thereby limiting sales opportunities and margins.
A mid-sized online retail business specializing in consumer products, looking to improve product visibility, user experience, and sales conversion rates through advanced presentation and recommendation features.
The project aims to significantly improve user navigation and information accessibility, leading to increased engagement and conversion rates. By better promoting in-stock and private label products, the store anticipates higher sales volumes and improved profit margins. Enhanced recommendation and advertising modules are expected to boost private label visibility, reduce cart abandonment, and facilitate quicker purchase decisions, ultimately resulting in measurable increases in sales and customer satisfaction.