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Employee Relationship Management Platform Enhancement and Expansion
  1. case
  2. Employee Relationship Management Platform Enhancement and Expansion

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Employee Relationship Management Platform Enhancement and Expansion

rootstrap.com
Health & Fitness

Challenges with Legacy Systems and Fragmented Data

Healthcare staffing providers face significant challenges with outdated, manual processes for managing employee documents, credentialing, and ongoing education. This results in inefficiencies, errors, increased administrative costs, a poor employee experience, and potential compliance risks. The existing vendor solution failed to meet DoorSpace's needs, requiring a rebuilt platform.

About the Client

DoorSpace is a healthcare startup providing an employee relationship management platform to streamline credentialing, continuing education, and compliance training for healthcare providers. They aim to reduce administrative burden, improve data accuracy, and enhance the employee experience.

Project Goals

  • Develop and deploy a robust, user-friendly platform for managing employee credentials and certifications.
  • Create an intuitive portal for healthcare professionals to complete continuing education requirements.
  • Implement AI-powered document processing to automate data extraction and reduce manual data entry.
  • Enhance data connectivity and interoperability across various healthcare systems.
  • Improve employee retention and satisfaction through streamlined processes and personalized development opportunities.

Functional Requirements

  • Credential Management: Storage, verification, and expiration tracking of medical credentials.
  • Continuing Education Management: Course enrollment, progress tracking, and reporting.
  • AI-Powered Document Processing: Automated extraction of data from various document formats (driver's licenses, diplomas, etc.).
  • User Portal: Secure access for healthcare professionals to manage their records and complete training.
  • Admin Dashboard: Tools for administrators to manage users, track compliance, and generate reports.
  • Integration with External Systems: Ability to connect with existing healthcare systems (e.g., EMRs).

Preferred Technologies

React Native (Mobile)
Angular (Web)
NodeJS ExpressJS (Backend)
AWS (Cloud Infrastructure)
Postgres (Database)
AWS Textract (OCR)

Required Integrations

  • EMR Systems (Electronic Medical Records)
  • HR Systems
  • Credentialing Databases

Key Non-Functional Requirements

  • Scalability: Ability to handle a growing number of users and data.
  • Security: Compliance with HIPAA and other relevant healthcare data privacy regulations.
  • Performance: Fast response times and efficient data processing.
  • Reliability: High availability and minimal downtime.
  • Usability: Intuitive interface for all user roles.

Expected Business Impact

This project is expected to significantly reduce administrative costs, improve data accuracy, enhance compliance, streamline workflows, improve employee retention and satisfaction, and contribute to DoorSpace’s overall success in the healthcare market. It will enable DoorSpace to expand its customer base and strengthen its position as a leading employee relationship management solution for healthcare providers.

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