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E-commerce Platform for Custom Sticker Design and Ordering
  1. case
  2. E-commerce Platform for Custom Sticker Design and Ordering

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E-commerce Platform for Custom Sticker Design and Ordering

brights.io
eCommerce
Retail
Advertising & marketing

Limited Customer Engagement and Inefficient Preview Process

The company lacks a robust online system for customers to visualize and customize their sticker designs before placing an order. This results in a higher rate of returns due to dissatisfaction with the final product and hinders customer engagement with the brand. The current process likely relies on static mockups or manual communication, leading to inefficiencies.

About the Client

Sticker Solutions Inc. is a company specializing in the design and printing of custom stickers for businesses and individuals. They aim to provide a user-friendly online platform for customers to create and order personalized stickers.

Key Project Goals

  • Develop a user-friendly online platform for customers to design and order custom stickers.
  • Provide an interactive online preview of sticker designs in real-time.
  • Streamline the ordering and payment process.
  • Increase customer satisfaction and reduce return rates.
  • Expand market reach by offering a convenient online ordering option.

Core System Functionalities

  • Sticker Design Customization (shape, size, upload mockup)
  • Real-time Sticker Preview
  • Order Management (shopping cart, order history)
  • Secure Payment Gateway Integration (LiqPay)
  • User Account Management
  • Admin Panel for managing products, orders, and users

Technology Preferences

Responsive Web Design (HTML, CSS, JavaScript)
Backend: Python/Django or Node.js/Express
Database: PostgreSQL or MySQL
Frontend: React or Angular

External Integrations

  • LiqPay Payment Gateway
  • Potential future integrations with social media platforms for sharing.

Non-Functional Requirements

  • Scalability to handle increasing traffic and order volume
  • High Performance (fast loading times)
  • Security to protect user data and payment information
  • Cross-browser compatibility
  • Mobile responsiveness

Expected Business Impact

This project is expected to significantly improve customer satisfaction by providing a user-friendly and visually engaging sticker design process. It will streamline operations, reduce return rates, and expand Sticker Solutions Inc.'s market reach, ultimately leading to increased revenue and brand loyalty.

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