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DOD System faced challenges in efficiently presenting its extensive product catalog with numerous configuration options to potential customers. The existing methods were complex and time-consuming, hindering online sales and requiring significant effort from the sales team to follow up on leads. There was a need for a simplified, self-service configuration tool to streamline the customer experience and improve lead quality.
DOD System is a leading Polish distributor and installer of windows, doors, garage doors, and roller shutters with over 20 years of experience. They are expanding their online presence to provide a user-friendly product configuration and e-commerce experience.
This project is expected to significantly increase online sales revenue, improve lead quality, reduce sales team workload, and enhance customer satisfaction. The improved configuration tool will provide a competitive advantage in the market and enable DOD System to expand its online presence and reach a wider customer base. The streamlined process will reduce operational costs associated with manual quoting and order processing.