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eCommerce Platform Enhancement and CMS Development for FABO
  1. case
  2. eCommerce Platform Enhancement and CMS Development for FABO

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eCommerce Platform Enhancement and CMS Development for FABO

brights.io
Consumer products & services

Challenges with Scalability, Operational Efficiency, and Enhanced Customer Experience

FABO's existing online store, while successful, requires modernization to handle increasing order volumes, streamline internal workflows, and provide a more dynamic and personalized shopping experience. Key challenges include managing a large product catalog, implementing flexible filtering, integrating diverse payment options, and optimizing order processing for varied delivery scenarios. The current CMS lacks the adaptability to support promotions, discounts, and complex retail scenarios, hindering efficient operations.

About the Client

A leading online retailer of premium cosmetics in Ukraine, offering skincare and beauty products with personalized consultations.

Project Goals

  • Modernize the online store to enhance user engagement and conversion rates.
  • Develop a robust and adaptable Content Management System (CMS) to optimize internal workflows across content, logistics, and sales departments.
  • Improve product discovery through dynamic and faceted filtering.
  • Seamlessly integrate multiple payment gateways (Apple Pay, Google Pay, LiqPay) and gift certificate functionalities.
  • Enhance order processing and delivery cost calculation, particularly for parcels with special conditions.
  • Ensure data synchronization between the website and the accounting system.
  • Implement a flexible CMS for managing promotions, discounts, and diverse retail scenarios.

Core System Functionalities

  • Dynamic faceted product filtering
  • Integration with Apple Pay and Google Pay
  • Multi-faceted gift certificate management (code generation, balance control)
  • Order combination for accurate delivery cost calculation
  • Barcode generation and order separation
  • Real-time inventory and balance synchronization with accounting system
  • Flexible CMS for promotions, discounts, and retail scenarios
  • Customer account management with order history and fiscal receipts
  • Personalized care routine selection

Technology Preferences

Robust catalog platform
Comprehensive customer account system
Payment gateway integrations (LiqPay, Apple Pay, Google Pay)
Barcode generation system

External System Integrations

  • Accounting System
  • Payment Gateway (LiqPay)
  • Shipping Provider APIs

Non-Functional Requirements

  • Scalability to handle increasing traffic and product catalog size
  • High performance and fast loading times
  • Secure payment processing and data protection
  • Responsive design for optimal viewing on all devices
  • High availability and reliability

Expected Business Impact

This project is expected to significantly improve FABO's online presence, leading to increased sales, enhanced customer satisfaction, and improved operational efficiency. The enhanced user experience, streamlined workflows, and personalized features will drive customer engagement, boost conversion rates, and solidify FABO's position as a leader in the online cosmetics market. The project aims to build on the success demonstrated in the case study, further expanding FABO's reach and profitability.

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