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Frequent unexplained microsite crashes (200+ sites) despite stable traffic/server metrics, compounded by internal DevOps staff shortages. Critical dependency on external API for GeoIP visitor identification caused performance bottlenecks leading to daily outages. Legacy environment management practices resulted in 5% monthly budget waste on unused AWS resources.
Leading digital media publisher with 1.5M+ global print/digital subscribers, operating hundreds of microsites for business intelligence and public content
Expected 5% monthly reduction in AWS operational costs ($50K annual savings), elimination of daily microsite crashes, and 70% faster incident resolution through automated resource management. Dedicated 24/7 support reduces business risk exposure while cross-account migration improves financial transparency for departmental budgeting.