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Development of Personalized Employee Wellbeing Mobile Application
  1. case
  2. Development of Personalized Employee Wellbeing Mobile Application

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Development of Personalized Employee Wellbeing Mobile Application

thedistance.co.uk
Health & Fitness
Human Resources
Business services

Challenges with Current Wellbeing Service

High operational costs from phone-based nurse consultations, inability to scale services efficiently, and lack of digital tools for employees to self-manage health absences. Existing human-led model limited accessibility and created bottlenecks in service delivery.

About the Client

Digital health solutions provider offering absence management and employee wellbeing services

Digital Transformation Goals

  • Reduce call center volume by 70% through digital self-service options
  • Enable 24/7 employee access to wellbeing resources
  • Decrease health-related absenteeism by 30% within first year
  • Improve employee engagement with personalized health management tools
  • Achieve seamless integration with existing HR systems for reporting

Core Application Requirements

  • Chat-based interface with symptom assessment
  • Personalized care plans for health conditions
  • Digital absence recording and tracking system
  • 24/7 access to health advice database
  • Progress tracking with return-to-work planning
  • Secure messaging with healthcare professionals
  • Customizable wellbeing article library

Technology Stack

React Native for cross-platform mobile development
Node.js backend with microservices architecture
AWS cloud infrastructure
MongoDB for flexible data modeling
Twilio for secure messaging integration

System Integrations

  • Existing HR management systems (SAP/Workday)
  • Employee health records database
  • Call center CRM platform
  • Analytics dashboard for usage tracking

Quality Attributes

  • HIPAA-compliant data security
  • 99.9% system availability
  • Support for 100,000 concurrent users
  • Response time under 2 seconds for critical operations
  • Multi-language support for enterprise deployment

Expected Business Outcomes

Projected 40% reduction in operational costs through automation, 25% improvement in employee return-to-work timelines, and enhanced market differentiation through personalized digital care. The solution will position GoodShape as an award-winning innovator in the corporate wellbeing space while enabling scalable growth across multiple industries.

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