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Development of On-Demand Water Delivery Mobile and Web Application

spaceotechnologies.com

Food & Beverage

Challenges with Existing Business Operations

The client faced difficulties managing their growing water delivery business using offline processes. This resulted in inefficiencies and limited scalability, prompting the need for a streamlined, technology-based solution to improve order management, driver dispatch, and customer experience.

About the Client

H2GO is an on-demand water delivery service providing purified water to customers in Northern California. The company aims to modernize its operations from offline management to a technology-driven platform.

Project Goals

Develop a scalable and robust on-demand water delivery platform.
Improve operational efficiency through automated order management and driver dispatch.
Enhance customer experience with convenient ordering, tracking, and recurring delivery options.
Provide real-time visibility into inventory and delivery status.
Enable efficient management of drivers and administrative tasks.

Functional Requirements

Customer App: Order placement, address management, delivery date selection, recurring orders, payment gateway integration, order tracking, order history, customer support.
Driver App: Order acceptance/rejection, navigation, delivery status updates, customer communication (call masking), QR code scanning, delivery confirmation.
Admin Website: Order management, driver management, customer management, inventory management, reporting, pricing management, user role management, geofencing.

Preferred Technologies

iOS Native Development

Android Native Development

Web Development (React/Angular/Vue.js)

Stripe Payment Gateway

Mapping APIs (Google Maps/MapKit)

Cloud Platform (AWS/Azure/GCP)

Integrations Required

Stripe for payment processing
Mapping service for delivery tracking
SMS gateway for notifications (optional)

Non-Functional Requirements

Scalability to handle a growing number of users and orders.
High availability and reliability.
Secure data storage and transmission.
Performance optimization for fast response times.
User-friendly interface for all user roles.

Expected Business Impact

The successful implementation of this on-demand water delivery platform is expected to significantly improve H2GO's operational efficiency, expand its customer base, enhance customer satisfaction, and drive revenue growth by enabling a scalable and modern business model. The platform will facilitate real-time management, reduce operational costs, and provide valuable data insights for informed business decisions.