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Development of a Multi-Platform On-Demand Delivery Platform with Integrated Logistics Management System

spaceotechnologies.com

Logistics

Transportation

Retail

Challenges in Current Delivery Ecosystem

Drivers face insufficient earnings due to reliance on tips and high operational costs, while retailers struggle with excessive platform commissions. Existing solutions lack real-time coordination between stakeholders and fail to optimize delivery efficiency.

About the Client

A logistics and transportation startup aiming to disrupt the on-demand delivery market by offering fair compensation to drivers and lower fees for retailers.

Key Project Goals

Create a multi-platform on-demand delivery ecosystem connecting customers, stores, and drivers
Implement fair revenue-sharing models for drivers and retailers
Enable real-time order tracking and optimized delivery routing
Integrate secure payment processing with multiple payment methods
Provide comprehensive analytics and management tools for all stakeholders

Core System Capabilities

Multi-app ecosystem (Customer/Store/Driver/Admin interfaces)
Real-time GPS tracking and delivery route optimization
Dynamic commission management system
Multi-store support with franchise management capabilities
Promo code/discount engine with analytics
In-app messaging and customer feedback system
Automated order dispatching based on location and availability
UGo instant delivery feature for ad-hoc items

Technology Stack

Ruby on Rails

Stripe

Glide

Twilio

Retrofit

Critical System Integrations

Stripe payment gateway integration
Real-time notification system
GPS mapping and routing API
Multi-timezone support framework
Cross-platform analytics dashboard

System Quality Attributes

High-availability architecture for real-time operations
End-to-end payment transaction security
Cross-platform UI/UX consistency
Timezone-agnostic scheduling system
Scalable order matching algorithm

Expected Business Outcomes

The platform will enable 30% faster delivery times through optimized routing, increase driver retention by 40% via fair compensation models, and reduce retailer costs by eliminating excessive commissions. Real-time analytics will improve operational decision-making, while multi-platform support will expand market reach across 90% of digital channels.