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Development of Multi-Role ECommerce Platform for Legacy Publishing Company
  1. case
  2. Development of Multi-Role ECommerce Platform for Legacy Publishing Company

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Development of Multi-Role ECommerce Platform for Legacy Publishing Company

thinktoshare.com
Media
eCommerce

Key Challenges Faced

The client lacked a centralized digital platform for book sales, relying on manual systems for tracking sales and managing accounts across multiple marketplaces. This caused logistical errors, inventory management difficulties, and inefficient royalty tracking for authors, while admins struggled with fragmented data and operational inefficiencies.

About the Client

Legacy publishing company with 30+ years in traditional publishing, specializing in fiction, nonfiction, and educational books, seeking digital transformation of their online sales and operations.

Project Goals

  • Create a unified eCommerce platform for direct book sales
  • Implement role-based portals for customers, authors, and admins
  • Integrate secure payment gateways for seamless transactions
  • Digitize inventory, returns, and royalty tracking systems
  • Eliminate manual data entry errors through automation

Core System Functionalities

  • Role-based user access (customer, author, admin)
  • Integrated payment gateway with transaction tracking
  • Author royalty and sales performance dashboard
  • Admin inventory and returns management system
  • Event calendar and author testimonial sections
  • Responsive design for cross-device compatibility

Technology Stack

Custom frontend/backend development
Responsive UI/UX framework
Secure authentication protocols
Cloud-based hosting infrastructure

External System Integrations

  • Payment gateway APIs (e.g., Stripe, PayPal)
  • Inventory management APIs
  • Sales analytics tools

Non-Functional Requirements

  • High availability (24x7 uptime)
  • Scalable architecture for peak traffic
  • Data encryption for financial transactions
  • Performance optimization for fast load times

Expected Business Impact

Centralized digital operations will reduce logistical errors by 80%, enable real-time sales monitoring for authors, and provide admins with complete control over inventory, promotions, and financial reporting. The platform will establish a direct customer relationship while maintaining the company's market leadership through technological modernization.

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