This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Development of Enhanced Communication Platform with Integrated CRM and Mobile Applications

globaldev.tech

Telecommunications

Current Platform Limitations and Expansion Needs

The client required enhanced website functionality, integration of a custom CRM system, development of a scalable API for third-party integrations, and native mobile applications to improve user experience and support business growth.

About the Client

A leading telecommunications service provider offering virtual phone numbers, customer chat, and team communication solutions for global entrepreneurs.

Strategic Development Goals

Develop new website features to enhance user interaction
Implement custom CRM integration for streamlined operations
Build and deploy a scalable API for platform interoperability
Design native iOS and Android mobile applications
Ensure seamless integration across all systems

Core System Functionalities

Virtual phone number management dashboard
Real-time customer and team chat functionality
API for third-party platform integrations
Account and phone number management portal
Cross-platform compatibility for iOS and Android

Technology Stack Requirements

Backend development (Node.js/Python)

Frontend development (React/Angular)

Mobile development (Swift/Kotlin)

DevOps (CI/CD pipelines, Docker/Kubernetes)

System Integration Needs

CRM systems (e.g., Salesforce, HubSpot)
Third-party platforms via RESTful APIs
Payment gateways for subscription management

Performance and Scalability Criteria

High scalability to support 2M+ users
Enterprise-grade data security and encryption
99.9% system uptime SLA
Low-latency real-time communication features

Anticipated Business Outcomes

Enhanced user experience driving higher client retention, streamlined operations through CRM integration, scalable infrastructure supporting global expansion, and increased market penetration via mobile applications.