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Development of Dualcard Payroll and Payment Solution with Integrated Portals and CRM
  1. case
  2. Development of Dualcard Payroll and Payment Solution with Integrated Portals and CRM

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Development of Dualcard Payroll and Payment Solution with Integrated Portals and CRM

itransition.com
Financial services
Business services

Challenges in Manual Payroll and Remittance Processes

Migrant workers face high remittance costs while employers incur cash handling expenses due to manual payroll processes. Existing manual card program registration was inefficient and hindered scalability.

About the Client

Global payment solution provider offering branded, co-branded, and white-label prepaid card programs for payroll, remittance, travel, loyalty, and membership programs

Objectives for Automated Dualcard Solution

  • Create fully automated cashless payroll solution for migrant workers
  • Reduce remittance costs through card-to-card transfers
  • Improve employer payroll efficiency with digital salary disbursement
  • Enable scalable card program management
  • Integrate payment systems with CRM for streamlined operations

Core System Functionalities

  • Online portal for individual cardholders with account management
  • Mobile application for payments, transfers, and card control
  • Company portal for payroll administration and employee management
  • CRM system for card issuance and transaction monitoring
  • Dualcard functionality for salary receipt and family transfers
  • Automated user registration with document verification
  • Real-time transaction tracking and reporting

Technology Stack Requirements

.NET multilayer architecture
Web API for system integration
AngularJS single-page applications
Microsoft SQL Server
Microsoft Azure cloud platform

Critical System Integrations

  • CashFlows API for card issuance and payment processing
  • PCI DSS compliant payment gateway
  • Email notification system
  • Document verification services

Non-Functional Requirements

  • High security for financial transactions
  • Scalable architecture for global user base
  • 24/7 system availability
  • Compliance with financial regulations
  • Performance under concurrent transactions

Expected Business Impact of Dualcard Implementation

Reduction in payroll processing costs by 40-60%, 70% decrease in remittance fees for users, 50% faster onboarding through automated registration, and 30% increase in employer operational efficiency. The solution enables expansion into new markets with scalable infrastructure while maintaining compliance with financial regulations.

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