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Development of Custom Communication Software for UK Government Agency
  1. case
  2. Development of Custom Communication Software for UK Government Agency

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Development of Custom Communication Software for UK Government Agency

intechhouse.com
Government
Legal

Communication Inefficiencies in Large Public Sector Organization

The client required modernized communication infrastructure to streamline operations across hundreds of distributed locations while maintaining compliance with public sector standards.

About the Client

Public sector organization responsible for administering the justice system across 600 UK locations

Modernization Goals

  • Develop tailored communication software for public sector requirements
  • Implement scalable infrastructure for 600+ locations
  • Ensure compliance with UK government digital standards

Core System Requirements

  • Multi-channel messaging system
  • Role-based access control
  • Document sharing with audit trails
  • Integration with existing case management systems
  • WCAG-compliant user interface

Technology Stack Requirements

Java
Kotlin
Spring Boot
Kubernetes
GCP
Gatling
Kafka
MongoDB
ReactJS

System Integration Needs

  • Legacy case management systems
  • Government authentication services
  • Cloud infrastructure APIs

Operational Requirements

  • High availability (99.99% uptime)
  • GDPR compliance
  • Disaster recovery capabilities
  • WCAG 2.1 accessibility standards

Expected Organizational Benefits

Streamlined cross-location communication processes, reduced administrative overhead through automated workflows, and improved compliance with digital accessibility standards.

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