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Development of ChatGPT-Powered Food Ordering Application

plavno.io

eCommerce

Food & Beverage

Technology

Customer Experience and Operational Efficiency

The client faces challenges in providing customers with immediate and accurate responses to their food ordering queries. Outdated menu information leads to customer frustration. Existing apps often lack natural language understanding and struggle to provide personalized recommendations, resulting in a suboptimal user experience and potential order inaccuracies.

About the Client

A newly established startup aiming to revolutionize the food delivery experience by integrating AI-powered conversational technology.

Project Goals

Develop a mobile application with integrated ChatGPT functionality for enhanced customer interaction.
Implement a dynamic menu system for real-time updates from restaurants.
Improve customer satisfaction through personalized recommendations and a seamless ordering process.
Ensure secure and efficient payment processing.
Enable real-time order tracking for enhanced transparency.

Functional Requirements

ChatGPT-powered chatbot for order assistance and FAQs
Dynamic menu management system for restaurants
Real-time order tracking
Personalized food recommendations
Virtual tipping functionality
Secure payment gateway integration

Preferred Technologies

ChatGPT API

React Native (for cross-platform mobile development)

Node.js (for backend)

TypeScript

RESTful APIs

Integrations Required

Payment gateway (e.g., Stripe, PayPal)
Restaurant management system APIs (for menu updates)
Mapping service API (for order tracking)

Non-Functional Requirements

Scalability to handle a growing user base
High performance and responsiveness
Robust security measures to protect user data
API integrations for third-party services

Expected Business Impact

This project is expected to significantly improve customer satisfaction, increase order accuracy, enhance operational efficiency for restaurants, and drive user engagement, leading to increased revenue and market share for the food delivery startup.