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Development of Automated Donation Platform with Multi-Channel Payment Integration
  1. case
  2. Development of Automated Donation Platform with Multi-Channel Payment Integration

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Development of Automated Donation Platform with Multi-Channel Payment Integration

emergentsoftware.net
Non-profit
Financial services
Information technology

Operational Challenges in Donation Management

Existing manual donation processes created high administrative overhead, limited donor accessibility through traditional payment methods, and lacked real-time reporting capabilities for both donors and recipient charities. The organization required an automated system to reduce operational costs while maintaining PCI compliance and providing transparent donation tracking.

About the Client

Nonprofit organization facilitating charitable donations of bank interest from individuals to community causes

Key Project Goals

  • Create a seamless online donation platform for financial institutions
  • Integrate secure multi-channel payment processing (bank transfers, credit cards, Apple Pay)
  • Implement CMS-driven content management for non-technical staff
  • Develop automated donation tracking and reporting system for charities

Core System Requirements

  • Stripe & Plaid payment gateway integration for secure transactions
  • Responsive web design for mobile/desktop compatibility
  • Umbraco CMS with custom admin portal for content updates
  • Automated monthly donation reporting portal for charities
  • Donor management system with email notification capabilities

Technology Stack Requirements

Umbraco CMS
.NET framework
SSRS (SQL Server Reporting Services)

Third-Party System Integrations

  • Stripe Payment Gateway
  • Plaid Financial Data API
  • Apple Pay SDK

System Quality Requirements

  • PCI DSS compliance for payment security
  • Horizontal scalability for donor growth
  • 99.9% system uptime SLA
  • Cross-browser compatibility (Chrome, Safari, Firefox)
  • Role-based access control for admin portal

Expected Business Impact

Implementation of this automated donation platform is projected to reduce administrative overhead by 60%, increase donor acquisition through mobile-friendly interfaces, and enhance charity trust through transparent reporting. The system will enable micro-donations at scale while maintaining financial compliance and operational efficiency.

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