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Development of an Integrated Management Portal and Communication System for Educational Institutions
  1. case
  2. Development of an Integrated Management Portal and Communication System for Educational Institutions

Development of an Integrated Management Portal and Communication System for Educational Institutions

gorrion.io
Education
Information technology

Identify Challenges in Managing Educational Operations and Stakeholder Communication

The client faces difficulties in managing school and trainer data, communicating effectively with trainers and students, and administering examinations efficiently. They require a centralized system that simplifies administrative tasks and enhances communication through a customizable platform interconnected with training activities.

About the Client

A mid-sized organization comprising multiple schools and training centers seeking to streamline administration, communication, and training processes.

Define Goals for Enhanced Educational Management and Engagement Platform

  • Develop a user-friendly web-based admin panel and content management system to facilitate easy content updates and communication.
  • Implement a messaging system enabling administrators to send targeted push notifications to trainers and learners.
  • Create a CRM to manage school and trainer information, facilitating streamlined collaboration.
  • Build an online examination system for trainers to conduct assessments securely and efficiently.
  • Ensure the platform improves operational efficiency, reduces manual workload, and increases engagement among trainers and students.

Core Functional Capabilities for Educational Management System

  • Admin panel with customizable CMS for managing content and communication workflows.
  • Push notification system integrated with the CMS for targeted messaging.
  • CRM module for managing school and trainer profiles, collaborations, and compliance.
  • Web-based examination system for trainers to create, administer, and evaluate assessments.
  • Reporting and analytics dashboard to monitor engagement, course completion, and operational metrics.

Preferred Technologies and Architectural Approaches

Web-based platform accessible on both Android and iOS devices
Responsive design frameworks
Secure database systems for managing CRM and user data
Push notification services compatible with mobile platforms

External Systems and Data Integrations for Seamless Operations

  • Email and SMS gateways for communication
  • Learning management systems (if applicable)
  • Authentication providers for secure login
  • Data reporting tools for analytics

Non-Functional Performance and Security Standards

  • High scalability to support over 1,300 trainers and 90+ schools
  • Reliable uptime and high availability
  • Data security compliance to protect sensitive information
  • Responsive and fast user experience with minimal latency

Projected Business Benefits and System Impact

The implementation of this integrated management and communication system is expected to substantially improve operational efficiency, facilitate effective stakeholder communication, and enable scalable growth. It aims to support over 1,300 trainers and 90+ schools, streamline administrative workflows, and enhance training delivery through digital assessments, ultimately boosting engagement and training outcomes.

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