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Development of an Augmented Reality Product Visualization Application for Retail Environments
  1. case
  2. Development of an Augmented Reality Product Visualization Application for Retail Environments

Development of an Augmented Reality Product Visualization Application for Retail Environments

gorrion.io
Retail

Identified Challenges in Customer Interaction and Product Showcase

Retailers face difficulties enabling customers to visualize how products will look in their real-world environments, leading to lower engagement and delayed purchase decisions. The lack of interactive, realistic visualization tools limits the shopping experience, especially for products like tiles and bathroom fixtures where appearance in context is crucial.

About the Client

A mid-sized retail chain specializing in home decor and interior design products aiming to enhance customer engagement through virtual visualization tools.

Goals for Enhancing Customer Experience and Increasing Sales

  • Enable customers to virtually preview how products will look in their personal spaces through an interactive application.
  • Increase product engagement by providing realistic visualizations, aiming to boost conversion rates and reduce return rates.
  • Offer a user-friendly, accessible digital tool that integrates seamlessly with existing retail platforms.
  • Achieve at least a 20% increase in customer interaction time with products during in-store or online shopping sessions.

Core Functional Capabilities for the Visualization Application

  • Augmented reality (AR) feature to overlay products in live camera views of user spaces.
  • Customizable product placement and rotation within the space.
  • Realistic rendering of product textures and colors to match actual products.
  • Comparison mode enabling users to view different products side-by-side within the same environment.
  • User interface optimized for both mobile and desktop devices with intuitive navigation.
  • Backend management system for updating product catalogs and visual assets.

Recommended Technical Frameworks and Platforms

Augmented Reality SDKs (e.g., ARKit, ARCore)
3D rendering engines for realistic visualization
Cross-platform development frameworks for iOS and Android
Cloud-based backend services for data storage and management
Responsive web technologies for web access

External System Integrations Needed

  • Product database and catalog management systems
  • User account and authentication services
  • CRM platforms for customer data synchronization
  • Payment gateways if transaction capabilities are included
  • Analytics tools for tracking engagement and usage metrics

Critical Non-Functional System Attributes

  • System scalability to support increased user load during peak seasons
  • Real-time rendering performance with response times under 2 seconds
  • High security standards to protect user data and privacy
  • Availability of 99.9% uptime for seamless customer experience
  • Compliance with relevant data protection regulations

Projected Business Benefits from the Visualization Application

The implementation of this virtual visualization tool is expected to significantly enhance customer engagement, leading to a projected increase of 15-20% in sales conversions. Additionally, it will reduce product returns related to mismatch perceptions and improve overall customer satisfaction by providing an immersive, interactive shopping experience.

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