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Development of an Integrated Family Health Platform with Enhanced Care Coordination and Personalized Engagement
  1. case
  2. Development of an Integrated Family Health Platform with Enhanced Care Coordination and Personalized Engagement

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Development of an Integrated Family Health Platform with Enhanced Care Coordination and Personalized Engagement

coherentsolutions.com
Healthcare
Information technology
Medical

Challenges in Scaling and Integrating Holistic Family Health Solutions

Wildflower requires a scalable, enterprise-grade platform to coordinate care across entire families while integrating with healthcare providers, payers, and EHR systems. Legacy systems struggle to support expanding features like remote biometrics monitoring, personalized content delivery, and cross-generational health tracking, necessitating modernization to maintain compliance and user engagement.

About the Client

A women’s health solutions company specializing in digital and value-based care, empowering families through personalized health technology.

Key Goals for Platform Modernization

  • Increase monthly digital engagement to 10x per user
  • Reduce missed appointments by 50% through enhanced virtual visit tools
  • Improve risk identification by 4x via advanced data analytics
  • Expand platform coverage to include 100% of family health stages (fertility, pregnancy, pediatrics, geriatrics)
  • Ensure HIPAA and WCAG compliance across all features

Core System Functionalities and Features

  • EHR and telehealth system integration
  • Family-centric health tracking (due dates, pediatric milestones, geriatric care)
  • AI-driven risk assessment and content personalization
  • Biometric data aggregation with provider reporting
  • Virtual visit scheduling and remote monitoring
  • Customizable smartphone applications for providers and patients
  • Smart content library with 50,000+ medical articles

Technology Stack Requirements

Mobile-first SaaS architecture
Cloud-native microservices (AWS/Azure)
React Native for cross-platform apps
FHIR-compliant EHR integration
AI/ML for predictive analytics

Critical System Integrations

  • Electronic Health Records (EHR) systems
  • Telehealth platforms (Zoom for Healthcare, etc.)
  • Payer claims systems
  • Wearable biometric devices (Apple Health, Fitbit)
  • Community health resource databases

Non-Functional Requirements

  • HIPAA-compliant data encryption at rest/in transit
  • WCAG 2.1 AA accessibility standards
  • 99.9% platform uptime SLA
  • Support for 1M concurrent users
  • Sub-200ms latency for critical transactions

Anticipated Business and Clinical Outcomes

The modernized platform is projected to reduce healthcare costs by $50K annually per high-risk family, achieve 90% provider adoption through customizable apps, and improve HEDIS scores by 25% via proactive risk identification. Enhanced data exchange will streamline care coordination, while personalized engagement tools are expected to increase user retention by 40%.

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