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Development of an Inclusive LGBTQ+ Accommodation Booking Platform with Enhanced Security and Community Features
  1. case
  2. Development of an Inclusive LGBTQ+ Accommodation Booking Platform with Enhanced Security and Community Features

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Development of an Inclusive LGBTQ+ Accommodation Booking Platform with Enhanced Security and Community Features

onix-systems.com
Hospitality & leisure
eCommerce
Information technology

Challenge in Providing Safe and Inclusive Travel Accommodations

Existing travel platforms lacked safety guarantees for LGBTQ+ travelers, with incidents of discrimination and inadequate community-building features. Outdated technology limited scalability, security, and seamless user experiences.

About the Client

A global LGBTQ+-focused travel booking platform connecting guests with inclusive accommodations and fostering community engagement

Objectives for Platform Enhancement and Community Growth

  • Establish a secure marketplace for 1M+ LGBTQ+-friendly accommodations across 200 countries
  • Implement advanced fraud detection systems to minimize financial risks
  • Integrate global property aggregators to expand listing inventory
  • Modernize technology stack for improved performance and scalability
  • Develop community-driven features to foster user connections

Core Platform Functionalities

  • Advanced search engine with 2M+ listings and multi-filter capabilities
  • Real-time integration with property listing aggregators (Booking.com, Rentals United)
  • Multi-payment gateway integration (Stripe, PayPal, Adyen)
  • AI-powered fraud detection system for transactions and communications
  • Cross-platform mobile applications (iOS/Android) with real-time messaging

Technology Stack Requirements

Ruby on Rails
React
PostgreSQL
Redis
Elasticsearch
WebSockets

Third-Party System Integrations

  • Booking.com API
  • Rentals United API
  • Stripe/PayPal/Adyen payment gateways
  • Shufti Pro fraud detection
  • Google Maps API for location services

Performance and Security Standards

  • 99.9% platform uptime with horizontal scalability
  • Real-time search response within 500ms
  • PCI-DSS compliance for payment security
  • End-to-end encryption for user communications
  • Automated fraud detection with <0.1% false positive rate

Expected Impact on LGBTQ+ Travel Industry and Community Engagement

Position the platform as the leading 'gay Airbnb' with 900K+ active LGBTQ+ members, enabling safe travel experiences in 200 countries while fostering global community connections through shared accommodations and verified host networks.

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