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Development of an Advanced Touchscreen Vehicle Configuration Platform with Emotional Recognition
  1. case
  2. Development of an Advanced Touchscreen Vehicle Configuration Platform with Emotional Recognition

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Development of an Advanced Touchscreen Vehicle Configuration Platform with Emotional Recognition

gpsolutions.com
Automotive
Technology
Retail

Challenges in Modernizing Showroom Customer Engagement

The client required a next-generation touchscreen solution to address outdated vehicle configuration processes, fragmented third-party integrations, Windows platform performance limitations, and the need for real-time customer sentiment analysis to enhance decision-making support in premium showrooms.

About the Client

A multinational automotive manufacturer specializing in premium vehicles and immersive digital showroom experiences

Strategic Objectives for Showroom Digital Transformation

  • Increase customer engagement through immersive interactive experiences
  • Streamline vehicle configuration workflows with intelligent interfaces
  • Implement real-time emotional recognition for personalized interactions
  • Achieve seamless integration with legacy systems and third-party platforms
  • Enable global scalability across multiple showroom locations

Core System Capabilities

  • 3D real-time car configurator with dynamic material/color updates
  • Facial recognition system for emotional state analysis via webcam
  • High-resolution media gallery with 4K video streaming support
  • SQLite-powered rapid data processing engine for concurrent user sessions
  • Customizable UI supporting complex touch gestures and intuitive navigation

Technology Stack Requirements

WinRT
UWP
WPF
MVVM
SQLite

System Integration Needs

  • Legacy CRM systems for lead capture
  • Existing vehicle inventory databases
  • Third-party digital signage platforms
  • Customer authentication frameworks

Performance and Quality Attributes

  • Sub-200ms response time for configuration updates
  • Support for concurrent 50+ user sessions per device
  • Cross-platform compatibility with Windows 10/11 IoT editions
  • Military-grade data encryption for customer information
  • 99.9% system uptime guarantee during showroom operating hours

Anticipated Business Outcomes

The solution is expected to deliver a 50%+ increase in showroom customer engagement metrics, achieve conversion rate improvements exceeding 40%, reduce configuration interaction cycles by 75%, and establish a scalable foundation for global deployment across 15+ premium showroom locations within the first year of implementation.

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