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Development of AI-Powered Real Estate SaaS Platform with Chatbot and Mobile Integration

techwings.com

Real estate

Information technology

Key Challenges Identified

Traditional real estate platforms rely heavily on phone communication, leading to missed opportunities as customers prefer digital interaction channels. Existing systems lack integrated tools for property management, maintenance automation, and intelligent customer engagement.

About the Client

Real estate technology startup focused on property management solutions

Project Goals

Create a comprehensive SaaS platform for property management
Implement AI-powered chatbot for tenant communication
Develop mobile-responsive interface with 90% functionality access
Integrate calendar synchronization and maintenance automation
Design intuitive user flow with guided registration process

Core System Capabilities

Smart chatbot with NLP capabilities (River)
Property management dashboard with analytics
CSV import and calendar synchronization
Maintenance issue detection and vendor alerts
Adaptive mobile/tablet interface
Subscription-based payment system
Prescreening question configuration

Technology Stack

Node.js

React

MongoDB

Docker

AWS

System Integrations

Calendar APIs
Payment gateways
CSV data import
Vendor notification systems

Quality Attributes

High availability (99.9% uptime)
Scalable architecture
Data security compliance
Cross-device compatibility
Low-latency chatbot responses

Expected Business Outcomes

Enhanced customer engagement through 24/7 chatbot support, reduced operational costs via automated maintenance workflows, improved agent productivity with integrated tools, and increased market competitiveness through mobile-first design.