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Development of a Whitelabel Ecommerce Platform with Hierarchical User Management

th-ey.com

eCommerce

Challenges

Stompany Solutions faced challenges in efficiently managing a complex distribution process, aligning customer needs with market dynamics, and implementing a robust permission management system to control spending limits and approvals across different client hierarchies. The need for whitelabeling the application to meet each client's unique branding and operational requirements was also a significant hurdle.

About the Client

Stompany Solutions is a B2B company providing merchandise distribution services to various businesses through contractual agreements with their own warehouses. They require a platform to manage orders, user access, and distribution configurations for each client.

Objectives

Develop a scalable and efficient ecommerce platform for managing merchandise distribution.
Implement a hierarchical user management system with customizable spending limits and approval workflows.
Enable whitelabeling of the platform for individual client branding and role configurations.
Ensure secure and performant data handling through separate server and database releases for each client.
Improve customer satisfaction through a user-friendly order management system.

Functional Requirements

User authentication and authorization with role-based access control.
Hierarchical user management with configurable spending limits and approval workflows.
Whitelabeling functionality with customizable branding and role configurations per client.
Order management system with order tracking and status updates.
Inventory management integration (assumed).
Reporting and analytics on order activity and user spending.
Separate server and database deployments for each client.

Preferred Technologies

Java

React

AWS

Integrations Required

Warehouse Management System (WMS) - assumed
Payment Gateway - assumed

Non-Functional Requirements

Scalability to accommodate a growing number of clients and orders.
High performance and availability to ensure a smooth user experience.
Robust security measures to protect sensitive data.
Data privacy compliance (GDPR/CCPA - assumed).

Expected Business Impact

The successful implementation of this platform is expected to streamline Stompany Solutions' merchandise distribution process, improve operational efficiency, enhance customer satisfaction, and enable the company to effectively serve its diverse client base. The whitelabeling capability will increase client satisfaction and provide a competitive advantage.