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Smart Property Viewing and Tenant Engagement Platform
  1. case
  2. Smart Property Viewing and Tenant Engagement Platform

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Smart Property Viewing and Tenant Engagement Platform

th-ey.com
Real estate
Information technology
Business services

Current Challenges in Property Viewing Management

Manual coordination of property viewings leads to scheduling conflicts, fragmented communication channels delay tenant-agent interactions, inefficient lead capture from RightMove results in missed opportunities, and manual contract/deposit processes create administrative bottlenecks.

About the Client

Real estate technology platform connecting property seekers with agents through digital tools

Key Project Goals

  • Develop a property basket widget for tenant preference tracking
  • Implement automated calendar synchronization for viewing scheduling
  • Establish real-time communication channel between tenants and agents
  • Automate lead capture and agent matching from RightMove listings
  • Integrate digital contract signing and deposit collection workflows

Core System Capabilities

  • Interactive property basket widget with selection persistence
  • Agent calendar integration for automated viewing coordination
  • Secure messaging system with notification triggers
  • Email parsing engine for RightMove lead extraction
  • DocuSign API integration for contract execution and payment processing

Technology Stack Preferences

React.js
Node.js
AWS Lambda
MongoDB
Twilio API

Third-Party System Integrations

  • RightMove API
  • Google Calendar API
  • DocuSign eSignature API
  • SMTP email service

Operational Requirements

  • 24/7 system availability
  • GDPR-compliant data handling
  • Real-time synchronization performance
  • Horizontal scalability for peak traffic

Expected Business Outcomes

Streamlined property viewing workflows reducing scheduling time by 70%, 40% increase in lead conversion rates through automated matching, 50% reduction in contract processing time, and enhanced tenant satisfaction scores through real-time communication capabilities.

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