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Development of a Multi-Restaurant Digital Platform with Integrated POS and Inventory Management System

th-ey.com

Food & Beverage

Hospitality & leisure

Retail

Challenges in Restaurant Order Management and Inventory Control

Restaurants face difficulties in managing customer orders efficiently, maintaining real-time inventory accuracy, and providing user-friendly interfaces for both customers and staff. Existing solutions lack scalability for multi-restaurant operations, secure payment integration, and marketing capabilities.

About the Client

A platform connecting restaurants, cafes, and bars to streamline ordering, payment, and marketing operations.

Objectives for Enhanced Restaurant Management Platform

Build a robust software solution for restaurant order and inventory management
Implement real-time stock updates to prevent overselling
Integrate POS features for seamless order processing
Create a user-friendly interface for customers and staff
Enable secure payment processing with multiple gateway integrations
Develop marketing tools for restaurant promotion

Core System Functionalities and Features

Cross-platform mobile app (iOS/Android) for customer ordering
Backoffice system for restaurant management
Real-time inventory tracking with ingredient-level updates
Integrated POS system for order fulfillment
Delivery and takeaway order management
Secure payment processing with one-click checkout
Restaurant marketing tools (promotions, subscriptions)
User review and content upload functionality

Technology Stack Preferences

React Native for mobile app development

Node.js backend with RESTful APIs

AWS cloud infrastructure

Jira for agile project management

Figma for UI/UX design

System Integration Requirements

Third-party payment gateways (Stripe, PayPal)
POS hardware APIs (Square, Clover)
Inventory management APIs for supplier integration

Non-Functional Requirements

Scalable architecture for multi-tenant support
99.9% system uptime SLA
PCI-DSS compliance for payment security
Real-time data synchronization across systems
Cross-device responsive design

Expected Business Impact of Multi-Restaurant Platform

The platform will streamline restaurant operations through automated inventory management and order processing, reduce customer wait times via self-service ordering, and increase revenue through bundled promotions and subscription models. Real-time analytics will enable data-driven decisions, while enhanced marketing tools will improve customer retention across participating venues.