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The client required a unified digital solution to aggregate diverse travel products (hotels, restaurants, entertainment) into a seamless user experience. Key pain points included fragmented supplier integrations, lack of real-time budget calculation capabilities, poor mobile user experience, and insufficient tools for users to manage personal data and preferences.
A global provider of travel and entertainment services offering custom solutions in marketing, distribution, consulting, and technology, partnering with hotels, restaurants, and major hospitality brands worldwide.
The platform is projected to increase total bookings by 60-70% through streamlined UX and responsive design. The new backoffice system will enable comprehensive booking management and data-driven decision-making, while user-controlled personal data features will enhance customer trust and regulatory compliance. The solution aims to reduce average booking time by optimizing trip planning workflows.