Development of a Unified Custom ERP System for Construction and Facilities Management Company

The client’s existing enterprise resource planning (ERP) system was a patchwork of a custom legacy platform, Excel and PDF files, and off-the-shelf solutions. This fragmentation led to significant challenges in data management, operational efficiency, and scalability. Difficulties in data consistency and manual estimations hindered project efficiency, while reliance on incompatible systems limited the addition of desired features and delayed decision-making.

A mid-sized construction and facilities management firm specializing in new building projects and ongoing maintenance for existing structures, aiming to optimize operational efficiency.

• Consolidate disparate legacy systems, spreadsheets, and off-the-shelf solutions into a unified, custom ERP platform.
• Automate department-specific processes including sales, project estimation, resource management, HR, and accounting.
• Implement advanced algorithms for accurate project cost estimation considering labor, materials, and risks.
• Develop a web-based, offline-capable progressive web application to ensure continuous availability during outages.
• Enable multi-tenant architecture for future market expansion and client onboarding.
• Incorporate AI-powered tools for inventory forecasting, financial predictions, and customer support to enhance operational decision-making.
• Streamline data migration from 20+ years of historical records ensuring data integrity and availability.

• Comprehensive process automation covering lead generation, invoicing, report compilation, and opportunity bidding.
• Advanced algorithms for precise project cost and pricing calculations based on labor, resources, and risk factors.
• HR automation including onboarding, leave requests, dismissals, and resource allocation.
• Complete automation of accounting processes like payroll, vendor payments, and compliance reporting.
• Progressive Web Application (PWA) with offline functionality to support continuous operation during power outages.
• Multi-tenant architecture enabling white-labeling and multi-company management.
• AI-powered modules for inventory forecasting, financial predictions, and customer support assistance.
• Integrated project and task management modules for task assignment, progress tracking, and schedule monitoring.

• Legacy data sources for comprehensive data migration
• Financial and accounting systems for automation
• Vendor and resource management platforms
• Customer relationship management (CRM) tools
• Third-party AI services for forecasting and support functionalities

• Scalability to support up to 1000 concurrent users
• High performance with rapid response times for critical operations
• Robust security protocols ensuring data privacy, including multi-tenant data isolation
• Reliability with 99.9% uptime and offline capabilities
• Data integrity and secure migration of 20+ years of historical records

The new unified ERP system is expected to significantly enhance operational efficiency by automating key processes, reducing manual effort, and improving data accuracy. It aims to support up to 1000 system users, manage over 300 vendors, and streamline business workflows, leading to faster project delivery, improved decision-making, and competitive differentiation in the construction and facility management sector.