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Development of a Custom Educational Communication and Community Platform for Schools
  1. case
  2. Development of a Custom Educational Communication and Community Platform for Schools

Development of a Custom Educational Communication and Community Platform for Schools

syberry.com
Education

Identified Communication Challenges in Educational Institutions

Educational institutions face daily challenges in effectively sharing information and engaging with their communities due to existing platforms that do not fully meet educator, student, and parent needs. Traditional CMS solutions are often high-cost, lack necessary accessibility features, and fail to provide tailored functionalities like student progress visibility, event management, and multi-channel communication, thereby hindering community engagement and operational efficiency.

About the Client

A mid to large-sized educational institution or district seeking to enhance internal and community communication through a customized, accessible digital platform that integrates multiple communication and information-sharing features.

Goals for a Robust, Accessible Education Communication System

  • Create a secure, scalable web-based platform that consolidates communication channels and information sharing for school communities.
  • Enhance accessibility in compliance with legal standards, ensuring equal usability for all users.
  • Implement features such as staff directories, event calendars, notifications, newsletters, blogs, podcasts, FAQ management, form builders, and RSS feeds.
  • Optimize system performance to support increased user load across multiple institutions without degradation.
  • Ensure robust data privacy and security measures to protect sensitive student and institutional data.
  • Deliver the system as a Minimum Viable Product within 6 to 12 months to enable rapid adoption and iterative improvement.

Core Functional Features for a Tailored School Communication Platform

  • ADA-compliant design themes for full accessibility.
  • Built-in design management allowing easy updates and customization.
  • Automated notification system for voice, text, email, and social media messaging.
  • Interactive staff and faculty directories.
  • Event calendar management.
  • News, press releases, blogs, and podcast hosting capabilities.
  • FAQs and forms builder for information dissemination and feedback collection.
  • RSS feeds integration for content syndication.
  • Secure login and user access management.

Recommended Technologies and Architectural Approaches

Linux hosting environment
PHP for backend development
AWS cloud infrastructure for scalability and reliability
Automated testing tools for accessibility and security
Symfony framework for structured application development
Knockout for dynamic user interface components
Security measures including encryption, access controls, and regular audits

Essential External System Integrations

  • External notification services for voice, SMS, and emails
  • Social media APIs for content publishing
  • Accessibility testing tools to ensure ADA compliance
  • Data privacy and security auditing tools

Critical Non-Functional System Specifications

  • Must support scalable growth to handle increasing user base across multiple institutions.
  • High performance with minimal latency, supporting real-time updates and engagement.
  • Full compliance with accessibility standards (e.g., ADA).
  • Strong security protocols ensuring data integrity and confidentiality.
  • System availability of at least 99.9% uptime.

Anticipated Business and Community Benefits

The implementation of this tailored educational communication platform is expected to significantly improve community engagement and operational efficiency. It aims to enable institutions to enhance internal and external communication, reduce administrative overhead, and ensure accessibility for all users. By delivering a minimum viable product within 6 to 12 months, the project facilitates quicker adoption, iterative improvements, and measurable outcomes such as increased parent-student communication, streamlined event management, and compliance with accessibility standards.

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