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Development of a Scalable Mobile and Web Platform for Automated Vehicle Inspection Management

unicrew.com

Automotive

Logistics

Challenges in Scaling Vehicle Inspection Processes

Jack Cooper faced inefficiencies in manual operations due to rapid market share growth in vehicle inspections. Key issues included lengthy client onboarding (up to 2 years), difficulty processing brand-specific inspection data, and a lack of scalable, mobile-friendly tools for field inspectors. Legacy systems hindered real-time data processing and integration with evolving industry requirements.

About the Client

A leading US provider of logistics and transportation services with a focus on vehicle inspection and remarketing solutions.

Objectives for the New Inspection System

Automate manual operations to handle increasing inspection orders
Reduce client onboarding time from years to weeks
Create a scalable system adaptable to new automotive brand requirements
Provide inspectors with mobile tools for real-time data submission and access

Core System Functionalities

Cross-platform mobile application (iOS/Android) for field inspections
Secure administration panel for system adjustments and reporting
Staff control panel for managing assignments and reviews
Customer/provider web profiles for inspection overview and data export
Real-time data synchronization between mobile and web platforms
Interactive vehicle diagram annotation for damage reporting
Automated client onboarding workflow

Technology Stack Requirements

ASP.NET

JavaScript

Xamarin

System Integration Needs

Legacy internal databases
Third-party vehicle specification APIs
Client CRM systems for automated onboarding

Non-Functional Requirements

High scalability to accommodate 10M+ vehicle records
Offline-first mobile functionality with sync capabilities
Role-based access control for data security
Cross-platform UI consistency
Sub-second response times for field operations

Expected Business Impact

The new system will enable Jack Cooper to process inspections 3x faster, reduce onboarding time by 90%, and support unlimited scalability for future clients. Mobile inspectors will gain real-time access to critical data, while centralized management will improve operational visibility and reduce administrative overhead by 60%.