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Development of a Scalable Hybrid Work Platform with Advanced Scheduling and Integration Capabilities

th-ey.com

Information technology

Challenges with Hybrid Work Management

Common Surface is addressing the complexities of managing hybrid workforces. Initial needs centered around basic scheduling to optimize office occupancy, but evolved to encompass a wider range of requirements including integration with calendars, HR platforms, and advanced features like absence management and event synchronization. The core challenge lies in creating a flexible and scalable platform that adapts to evolving employee needs and integrates smoothly with existing business systems, while overcoming technical hurdles such as calendar synchronization rate limits.

About the Client

A B2B SaaS company providing innovative solutions for modern workforce management, specializing in facilitating seamless collaboration for hybrid work environments.

Project Objectives

Develop a robust and scalable web application to facilitate hybrid work arrangements.
Implement advanced scheduling capabilities with employee self-service options.
Integrate with popular calendar platforms (Google, Outlook) for bidirectional synchronization.
Integrate with HR platforms for seamless management of absences, events, and employee data.
Enhance platform functionality with features such as Slack integration and analytics.
Ensure high performance and scalability to accommodate growing user base and data volume.
Maintain a user-friendly interface and adhere to efficient coding practices.
Provide robust authentication options (OAuth).

Functional Requirements

Employee location preference settings
Automated scheduling algorithm (configurable)
Calendar synchronization (Google, Outlook)
Absence/event management integration
HR platform integration (BambooHR, Hibob, Merge.dev)
Office occupancy management
User authentication (OAuth)
Real-time collaboration tools (Slack integration)
Reporting and analytics dashboards
User role management (admin, employee)

Preferred Technologies

AWS Lambda

AWS SQS

REST APIs

Calendar APIs (Google Calendar API, Microsoft Graph API)

OAuth 2.0

Required Integrations

Google Calendar
Microsoft Outlook Calendar
BambooHR
Hibob
Merge.dev
Slack
Intercom
Cumul.io

Key Non-Functional Requirements

Scalability (handle increasing number of users and events)
Performance (low latency, responsive UI)
Security (data protection, authentication)
Reliability (high availability)
Maintainability (clean code, well-documented)

Expected Business Impact

Successful development of this platform will significantly improve productivity and employee satisfaction in hybrid work environments. By streamlining scheduling and integrating with existing systems, Common Surface will empower organizations to optimize office space, enhance collaboration, and foster a more flexible and engaging work culture. The platform's scalability will support future growth and expansion, solidifying Common Surface's position as a leading solution for hybrid work management.