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Development of a Personalized Digital Career Coaching Application for Remote Workforce Skills Enhancement
  1. case
  2. Development of a Personalized Digital Career Coaching Application for Remote Workforce Skills Enhancement

Development of a Personalized Digital Career Coaching Application for Remote Workforce Skills Enhancement

fulcrum.rocks
Education
Information technology
Business services

Addressing Skill Gaps and Mental Well-being Challenges in the Remote Work Era

The client faces a growing need to support remote-working professionals who must adapt to rapid digitalization and complex work environments. Employees require personalized training to develop soft skills, manage mental health, and enhance collaboration, due to evolving job requirements and increased remote work arrangements post-pandemic. Existing solutions lack tailored, scientifically-based selflearning tools that foster continuous improvement and resilience in these areas.

About the Client

A mid-sized educational technology company focusing on professional self-development platforms that aim to improve soft skills, mental health, and collaborative abilities for remote workers.

Key Goals for Developing a Personalized Remote Work Skills Development Platform

  • Create a digital coaching application that offers personalized challenges and tasks based on user onboarding and testing.
  • Implement features for individual, shared, and community-based challenges to promote collaborative learning.
  • Develop tools for strengthening core soft skills aligned with organizational needs.
  • Incorporate mental health resources and relaxation exercises to prevent burnout and support well-being.
  • Design the platform to be flexible and scalable, suitable for enterprise-level deployment across multiple clients.

Essential Functional Components for the Career Coaching Platform

  • Personalized challenge generation based on user onboarding and assessment data.
  • Capability for users to undertake individual tasks (self-paced), share challenges with peers via dynamic links, and participate in community discussions.
  • Community engagement section with answer sharing, commenting, and social support functionalities.
  • Buddy challenge feature enabling paired tasks with notifications via app or external links.
  • Content feed with motivational materials, including inspirational quotes, meditation practices, relaxation, and breathing exercises.

Technological Framework and Architectural Preferences

React TypeScript for frontend development
Node.js with Nest.js for backend services
State management using Redux
A scalable cloud infrastructure supporting modular deployment

External Systems and Data Integration Needs

  • User assessment and onboarding analytics tools
  • Content management systems for inspirational and relaxation content
  • Communication platforms for sharing challenge links and notifications
  • Security and authentication services for data privacy

Critical Non-Functional System Attributes

  • Scalable architecture to support growth to enterprise level
  • High performance with minimal latency for real-time interactions
  • Robust security measures to protect user data and privacy
  • Mobile responsiveness and cross-platform compatibility

Projected Business Outcomes and Platform Value

The development of this personalized digital coaching platform aims to enable organizations to empower their remote workforce with tailored soft skills, mental health support, and collaboration tools. Expected outcomes include increased employee resilience, improved soft skill proficiency, enhanced collaboration, and reduced burnout rates, ultimately contributing to higher productivity and higher client satisfaction for the solution provider.

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