The client’s existing website, based on a generic template, suffers from low usability, confusing navigation, and lacks essential functionalities such as vehicle comparison, loan calculators, test drive scheduling, and online parts ordering. These issues result in poor user engagement, low conversion rates, and an inefficient content management process. The client requires a comprehensive digital solution to enhance user experience, increase trust, and facilitate seamless content updates.
A mid-to-large automotive dealership organization seeking a modern, responsive online platform to improve customer engagement, streamline content management, and incorporate key features such as vehicle search, comparison tools, test drive scheduling, and online parts ordering.
The deployment of a modern, feature-rich website is expected to significantly increase user engagement and lead conversions, aiming for at least a 20-30% rise in website traffic and conversion rates. Enhanced functionalities like online parts ordering and test drive scheduling will streamline customer interactions, reducing manual communication and order processing time. The platform will facilitate easier content updates, minimizing reliance on external support, and positioning the client as a technologically advanced leader in the automotive retail space.