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Development of a Patient Appointment Scheduling and Management System

globaldev.tech

Health & Fitness

Inefficient Patient Booking Process & Limited Hospital Management Tools

Currently, Meddy.co relies on a basic phone-based booking system, leading to inefficiencies, high call volumes for hospitals, and a lack of real-time visibility into doctor availability. This limits patient convenience and hinders effective hospital management, impacting patient care and operational efficiency. The existing system lacks features for streamlined appointment management, staff scheduling, and utilization of the Meddy.co database for automated information retrieval.

About the Client

Largest doctor booking platform in the GCC, providing a comprehensive online platform for patients to find and book appointments with medical specialists.

Enhance Patient Experience & Streamline Hospital Operations

Develop a comprehensive online appointment scheduling system for patients.
Provide hospital administrators with tools for efficient appointment management and staff scheduling.
Improve patient access to doctor availability and streamline the booking process.
Integrate the appointment scheduling system seamlessly with the existing Meddy.co database.
Enhance overall patient care and hospital operational efficiency.

Core System Functionalities

Patient appointment booking and management
Doctor schedule management
Hospital administrator dashboard
Staff scheduling and availability management
Automated data retrieval from Meddy.co database
Real-time appointment status updates
Patient profile management (including phone number linking for automated information)
Multi-hospital support with filtering capabilities
Work schedule creation and management (Working Period - Working Days - Working Hours)

Existing Technology Stack & Scalability

Django

Django REST Framework

PostgreSQL

JavaScript

React

Redis (for caching)

Meddy.co API

Meddy.co API for doctor, hospital, and receptionist data retrieval

Scalability, Performance, Security

High scalability to accommodate a growing user base and increasing booking volume.
Optimal performance with minimal latency for a seamless user experience.
Robust security measures to protect patient data and ensure data integrity.
Reliable system uptime.

Increased Efficiency, Improved Patient Satisfaction & Revenue Growth

This project is expected to significantly improve operational efficiency for hospitals, enhance patient satisfaction by providing a more convenient booking experience, and contribute to increased revenue generation for Meddy.co through improved platform utilization and enhanced service offerings. The automated data retrieval and streamlined processes will reduce administrative overhead and allow hospital staff to focus on providing quality patient care.