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Development of a Multi-Role Expert Consultation Mobile Application

brights.io

Business services

Information technology

Telecommunications

Problem Statement

Users face difficulties accessing immediate expert advice through traditional methods, requiring a streamlined solution for real-time professional consultation with seamless payment and communication integration.

About the Client

Technology company specializing in expert consultation platforms connecting users with licensed professionals

Project Objectives

Create a unified mobile application for both users and professionals
Develop MVP within tight deadlines for investor review
Implement intuitive UX/UI design with rapid user-professional matching
Ensure secure payment processing and video communication infrastructure

Functional Requirements

Role-based registration (user/professional)
Real-time category browsing and professional matching
Stripe payment integration for consultations
Twilio-based video calling functionality
Professional verification system with document upload
Dynamic home screen with popular category prioritization

Preferred Technologies

React Native

Node.js

MongoDB

AWS

Required Integrations

Stripe API
Twilio Video API
Google Firebase Authentication

Non-Functional Requirements

Scalable architecture for concurrent video sessions
End-to-end encryption for user data and communications
Sub-2-second page load times for core functionality
Cross-platform compatibility (iOS/Android)

Expected Business Impact

Enables immediate access to professional expertise, accelerating market validation for investor acquisition while establishing a scalable platform for future feature expansion and industry-specific verticals.