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Development of a Modern Medical Expertise Marketplace Platform

fulcrum.rocks

Health & Fitness

Core Challenges

The legacy FlipMD platform suffered from security vulnerabilities, poor performance, a confusing user experience, and lacked key features for both consultants and clients. These issues hindered user adoption, scalability, and overall platform effectiveness. Specifically, security flaws exposed user data, slow loading times negatively impacted user satisfaction, and a lack of clear user flows created confusion.

About the Client

GoodRx is a leading online healthcare company providing information and savings on prescription drugs and healthcare services. They are expanding their offerings to include a comprehensive platform connecting patients with medical professionals.

Project Goals

Develop a secure and scalable platform for connecting medical professionals with clients seeking expertise.
Improve user experience for both consultants and clients through intuitive design and streamlined workflows.
Enhance platform performance to ensure fast loading times and reliable operation.
Implement a robust commission calculation and payment system.
Facilitate secure communication between clients and consultants.
Enable platform growth through autoscaling and efficient resource management.

Functional Requirements

Secure user authentication (email/password, potentially MFA)
Consultant profile creation and management
Client job posting and specialist search
Secure messaging between clients and consultants with file sharing
Dynamic commission calculation based on various rules
Integrated payment processing (Stripe)
Referral system for finding trusted medical professionals
Admin panel for managing users, commissions, and platform settings
Automated autoscaling of server resources

Technology Stack

React

Next.js

Node.js

NestJS

TypeScript

PostgreSQL

Redis

Docker

Kubernetes

Integrations

Stripe (payment processing)

Non-Functional Requirements

High security standards (data encryption, access controls)
Scalability to handle a growing user base
High performance (fast loading times)
Reliability and availability
Mobile responsiveness

Expected Business Impact

This project is expected to significantly increase GoodRx's reach and revenue by providing a valuable platform for medical professionals and patients. The improved user experience, enhanced functionality, and robust infrastructure will drive user engagement, facilitate successful consultations, and establish FlipMD as a leading marketplace for medical expertise. The acquisition by GoodRx highlights the potential for significant growth and market leadership.