Development of a Modern Customized E-Commerce and ERP Platform for Pharmaceutical Manufacturing

The client operates a legacy custom-built e-commerce platform with significant technical debt, limiting scalability, maintainability, and performance. It lacks modern collaboration features, streamlined development environments, and efficient payment and order processes, all of which impede the company's ability to expand its product offerings and global sales. The outdated system also fails to support evolving marketing strategies, regulatory compliance, and complex international logistics, leading to operational bottlenecks and increased operational costs.

A mid-sized pharmaceutical manufacturer specializing in simulation products for drug development, with a growing global client base and complex regulatory compliance needs.

• Replace legacy systems with a responsive, scalable, and maintainable e-commerce and ERP platform tailored to complex pharmaceutical product offerings.
• Enhance support for expanding product lines, marketing strategies, and testing with A/B testing and user education features.
• Establish robust inventory and order fulfillment management to support global shipping needs.
• Implement advanced financial reporting, sales forecasting, product recommendations, bundling, and promotion management features.
• Improve infrastructure robustness with separate staging and production environments, CI/CD pipelines, and performance optimizations.
• Achieve a 5x increase in online sales over the project timeline.
• Enable digital-first processes to replace outdated PDF-based order handling, reducing operational inaccuracies.

• User-friendly, responsive online storefront supporting expanding product ranges and customizable branding.
• Order processing system integrating multiple payment gateways with reliable and secure transaction handling.
• Back-office ERP module for real-time stock management, order tracking, and fulfillment workflows.
• Financial reporting tools for sales analytics, revenue tracking, and compliance documentation.
• Tools for product education, including guides, calculators, and usage instructions.
• Advanced marketing support including A/B testing, promotions, discounts, and product bundling.
• Contact forms, feedback mechanisms, and content management features.
• Automated document generation for quotes, invoices, certificates, and safety data sheets.
• Website analytics integration for visitor behavior and conversion tracking.
• User interface designed to support rebranding, marketing campaigns, and non-trivial product presentation.

• Reliable external payment gateways for secure transactions
• International shipping and logistics APIs
• Industry-specific compliance systems for regulatory reporting
• Analytic tools for visitor and sales analytics
• Content management and document generation services

• Scalability to support a growing global customer base and product lines
• High performance with minimal latency for international users
• Security compliance with pharmaceutical industry regulations
• Robust infrastructure with separate staging and production environments
• Automated CI/CD pipelines ensuring rapid deployment and updates
• Maintainability through code quality, documentation, and testing

The implementation of a modern, scalable e-commerce and ERP system is expected to enable at least a 5x increase in online sales, improve operational efficiency through automated workflows and accurate inventory management, support compliance with complex international regulations, and facilitate ongoing marketing and product expansion efforts. These enhancements will position the client for sustainable growth in the competitive pharmaceutical simulation market.