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Development of a Freelance Beauty Professional Scheduling Platform with Integrated Business Tools
  1. case
  2. Development of a Freelance Beauty Professional Scheduling Platform with Integrated Business Tools

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Development of a Freelance Beauty Professional Scheduling Platform with Integrated Business Tools

th-ey.com
Business services
Consumer products & services

Challenges in Freelance Beauty Industry Operations

Freelance beauty professionals face operational inefficiencies including inconsistent scheduling, payment management difficulties, lack of client verification systems, and limited tools for business growth, resulting in revenue loss and increased stress.

About the Client

Digital platform connecting freelance beauty professionals with clients through scheduling and business management tools

Platform Enhancement Goals

  • Create seamless scheduling system for beauty services
  • Implement revenue optimization tools for freelancers
  • Establish trust through verification and rating systems
  • Reduce no-show rates through automated protections
  • Streamline payment and communication processes

Core System Functionalities

  • Real-time booking system with calendar integration
  • No-show and cancellation protection mechanisms
  • Two-way rating and review system
  • Automated payment processing with multiple options
  • Last-minute booking slot management
  • Multi-channel booking confirmations
  • Integrated chat functionality
  • Daily scheduling alerts and reminders

Technology Stack Preferences

React Native for cross-platform mobile development
Node.js backend with MongoDB database
AWS cloud infrastructure
Stripe API for payment processing
Twilio for SMS/voice communications

Third-party System Integrations

  • Google Calendar API
  • Apple HealthKit
  • Payment gateway services
  • SMS notification services
  • Email marketing platforms

System Performance Requirements

  • 99.9% uptime SLA
  • Real-time data synchronization
  • GDPR-compliant data protection
  • Scalable architecture for 100k+ concurrent users
  • Sub-200ms response time for core operations

Business Impact Projections

Implementation of this platform is expected to increase freelance beauty professionals' monthly revenue by 25-35% through optimized scheduling and reduced operational overhead, while improving client satisfaction scores by 40% through enhanced service reliability and communication features.

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