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Development of a Digital Car Rental Platform with Dealer Management Capabilities
  1. case
  2. Development of a Digital Car Rental Platform with Dealer Management Capabilities

Development of a Digital Car Rental Platform with Dealer Management Capabilities

rst.software
Automotive
eCommerce

Identified Challenges in Car Rental Digitalization and Management

The client currently operates with an overly complex and hard-to-scale ecommerce management platform, limiting operational efficiency and customer experience in the car rental market. They require a modern, flexible digital solution that simplifies rental processes, enhances visibility into inventory, and offers seamless integration with dealership operations.

About the Client

A mid-sized automotive rental company seeking to digitize and streamline their long-term car rental services through a scalable online platform.

Goals for Developing a Modern Car Rental E-Commerce and Management System

  • Create a comprehensive, user-friendly online platform enabling customers to browse, configure, and rent vehicles across multiple dealerships.
  • Build a scalable backend system that facilitates efficient management of rental offers, inventory, and customer orders.
  • Develop an administrative panel for dealership stakeholders to manage stock, rental agreements, financial offers, and operational data.
  • Integrate financing options, detailed vehicle configurations, and clear rental information to improve customer decision-making.
  • Ensure platform responsiveness across all devices to maximize accessibility and user engagement.
  • Implement analytics and dashboards to provide real-time data for strategic decision making.
  • Facilitate quick onboarding of new dealerships and vehicles to support business growth.

Core Functionalities for the Car Rental Platform

  • Customer-facing ecommerce interface with car configurator, detailed vehicle descriptions, and flexible financing calculator.
  • Wide range of vehicle options from multiple partnered dealerships, including detailed specifications for each rental offer.
  • Inventory management system for dealerships to manage stock, offers, and pricing dynamically.
  • Order and rental contract management system supporting fast, paperless transactions.
  • Back office management tools for agreements, logs, internal communication, CRM integration, localization, backup, and role-based access control.
  • SEO optimization and files management for marketing and operational needs.
  • API integration with third-party advertising and marketing engines.

Recommended Technology Stack for Development

React for frontend development
Node.js and Nest.js for backend services
AdminJS for custom admin panel development
Kubernetes and Cloud Run for cloud deployment
MongoDB (Atlas) for database management
Cypress for testing
GitHub Actions and Vercel for CI/CD and deployment

External System and Service Integrations

  • Third-party CRM systems for customer relationship management
  • Advertising platforms for marketing campaigns
  • Financial service providers for leasing and financing calculations

Critical Non-Functional System Requirements

  • Scalable architecture to support rapid growth and increased partnership integrations
  • High system availability with reliable backups and safety mechanisms
  • Secure user data handling and role-based access controls
  • Responsive performance ensuring fast load times across devices
  • Localization support for multiple languages

Projected Business Benefits and Metrics for the Digital Platform

The new platform is expected to streamline long-term rental operations, reduce processing times, and enhance customer experience. It aims to facilitate increased vehicle leasing volume, similar to a 600-car lease success within nine months, and support ongoing expansion with scalable infrastructure. Overall, it will enable faster rental processes, improved operational oversight, and increased market competitiveness.

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