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Development of a Fully Featured B2B Food Delivery Platform with Integrated Team Augmentation
  1. case
  2. Development of a Fully Featured B2B Food Delivery Platform with Integrated Team Augmentation

Development of a Fully Featured B2B Food Delivery Platform with Integrated Team Augmentation

rst.software
Food & Beverage
eCommerce
Business services

Identifying Challenges in Accelerating Food Tech Platform Development

The client aims to stay ahead of local competitors by rapidly enhancing and expanding their online food delivery platform tailored for business clients. Current in-house development resources are insufficient to support accelerated product development, feature expansion, and seamless team integration, hindering their ability to innovate and scale efficiently.

About the Client

A rapidly growing B2B food delivery service provider operating in urban markets, focusing on integration with multiple restaurants and complex order management for corporate clients.

Goals for Building a Scalable, Feature-Rich Food Delivery System

  • Extend the internal development team with dedicated frontend and backend specialists to accelerate feature deployment.
  • Integrate remote development teams seamlessly with existing in-house developers to ensure consistent collaboration.
  • Develop a comprehensive end-to-end food delivery platform supporting high-order volumes, multiple restaurant integrations, and advanced business tools.
  • Implement advanced delivery tracking, order management, and business budgeting features to improve operational efficiency.
  • Enable continuous innovation through structured hackathons and internal feature development workshops.
  • Achieve a robust, scalable, and secure platform that can handle tens of thousands of weekly orders and hundreds of partner restaurants.

Core Functionalities and Features for the Food Delivery Platform

  • Web-based delivery and order management portal for customers
  • Backoffice tools for business administration, payment processing, and marketing
  • Multi-restaurant ordering with support for recurrent orders
  • Advanced business budgeting and analytics tools
  • Real-time delivery tracking system
  • User preferences management for food allergies and dietary restrictions
  • Dashboard for order overview and operational metrics
  • Integration with multiple payment gateways and delivery services
  • Tools to support hackathons and internal feature development

Technology Stack and Architectural Preferences

Angular for frontend development
PHP Symfony framework for backend services
Cloud infrastructure leveraging Google Cloud and AWS
MongoDB Atlas for database management
Docker for containerization
Utilization of cloud storage solutions such as AWS S3

External Systems and Service Integrations

  • Payment gateways (e.g., Stripe, Braintree)
  • SMS and communication APIs (e.g., Twilio)
  • Third-party delivery and route optimization services
  • Customer authentication and identity management systems

Essential Non-Functional System Requirements

  • Scalability to support tens of thousands of weekly orders
  • High availability and system reliability
  • Security compliance for payment and business data
  • Regular team communication with seamless integration of distributed development teams
  • Performance benchmarks to ensure responsive user interfaces

Projected Business Outcomes and Impact Metrics

The new platform aims to handle high-volume B2B food delivery, improving order processing efficiency, operational visibility, and partner management capabilities. Expected results include supporting over 30,000 weekly customers across numerous corporate accounts, enabling rapid feature rollout, and fostering innovation through internal development initiatives such as hackathons, ultimately strengthening market position and revenue growth.

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