Development of a Custom Online Education Portal for Healthcare Professionals

The client currently utilizes an outdated, rigid off-the-shelf online education system that hampers user experience due to complex UI/UX and incompatible technologies. It provides minimal data insights, requiring managers to manually gather progress information, and necessitates extensive user onboarding, leading to inefficiencies and potential learning disruptions.

A large healthcare network consisting of clinics, hospitals, and pharmacies across the country seeking an upgrade to its professional education platform.

• Develop a customized web-based education platform that preserves existing core functionalities such as user authentication, course management, and SCORM compliance.
• Design an intuitive, user-friendly interface that aligns with existing familiar UI/UX to facilitate easy adoption and minimize onboarding time.
• Implement advanced monitoring capabilities allowing administrators to access detailed, real-time reports on learning progress, assessments, and user notes.
• Enable comprehensive content management including articles, videos with transcripts, playlists, calendars, notes, and certification issuance.
• Ensure seamless migration of all historical training data to maintain continuity of employee learning progress.
• Build a scalable, customizable solution that allows for future expansion and feature additions.

• Secure user authentication and role-based access control
• Course management system supporting SCORM-compliant content
• Dynamic monitoring dashboards for administrators showing detailed learning reports
• Content modules including articles, videos with high-accuracy transcripts, playlists, and educational calendars
• User note-taking features with highlighting and bookmarking for articles and videos
• Progress migration tools to transfer existing learning data seamlessly
• Certification issuance upon course completion

• Content transcribing services for high-precision video transcripts
• Existing HR/Employee Data Systems for user data synchronization
• External analytics or reporting tools for detailed insight generation

• System scalability to accommodate growing user base and content volume
• High system performance with minimal latency in content delivery and reporting
• Compliance with security standards to protect sensitive healthcare data
• Data migration processes ensuring zero data loss and continuity
• User adoption facilitated by UI/UX continuity with existing systems

The new custom education portal aims to significantly enhance user experience, reduce onboarding time, and provide detailed progress insights, leading to improved training completion rates and more efficient compliance management. Expected to cut system onboarding and training support costs by up to 30%, while ensuring seamless data continuity and future scalability for ongoing organizational growth.