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Development of a Cloud-Based Scalable POS Terminal Management Platform

brights.io

Financial services

Information technology

Retail

Legacy System Inefficiencies

The client's outdated terminal management system caused prolonged technical response times, high maintenance costs, and poor monitoring capabilities. The lack of centralized control and secure multi-role access hindered operational efficiency and customer satisfaction.

About the Client

A fintech company specializing in payment solutions for banks and retail businesses, seeking to modernize legacy POS terminal management systems with cloud-based technology.

Modernization Goals

Create a cloud-native POS terminal management platform with real-time monitoring
Reduce operational costs through remote terminal control and automated updates
Implement secure role-based access for multi-user environments
Improve technical support response times and system scalability

Core System Capabilities

Real-time terminal status monitoring dashboard
Remote software update deployment
Multi-role user access management
Terminal fleet performance analytics
Issue resolution workflow automation

Technology Stack

Cloud-native architecture

React.js for UI

Node.js backend

AWS/Azure cloud infrastructure

System Integrations

Banking network APIs
Third-party payment gateways
Social media platforms for sharing features
Advertising partner systems

Operational Requirements

Horizontal scalability for terminal fleet growth
99.9% system uptime SLA
Role-based data encryption
Responsive UI across devices

Business Value

Expected 40% reduction in maintenance costs, 60% faster issue resolution times, and 30% increase in terminal uptime. The platform will enable centralized control over 10,000+ terminals while maintaining compliance with financial data security standards.