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Develop Enhanced Family Savings Platform: Offspring Next-Generation Features

thedistance.co.uk

Financial services

Information technology

Challenges in Scaling and User Acquisition

While Offspring has a strong foundational platform and understanding of financial processes, they require assistance to enhance user acquisition, expand functionality to meet evolving user needs, and improve the guest contributor experience. Specifically, they need to optimize the application process, strengthen security measures, and enhance the platform's accessibility.

About the Client

Offspring is a FinTech company developing a savings management platform focused on facilitating collaborative saving among families. They aim to simplify saving for various life goals and promote financial literacy for younger generations.

Key Project Goals

Enhance user acquisition through improved platform functionality and accessibility.
Improve the user experience for both primary and guest contributors.
Strengthen security measures to maintain user trust and compliance.
Expand platform functionality to support a wider range of savings goals and features.
Optimize the application process for banking integrations.

Functional Requirements

Improved user onboarding flow (for both primary and guest users).
Enhanced savings goal customization and tracking features.
Streamlined contribution process (integration with Stripe).
Secure KYC process for user verification.
Automated personalised thank you message generation.
Progressive web app (PWA) development for enhanced accessibility.
Reporting and analytics dashboards for users and administrators.

Preferred Technologies

Stripe (for payment processing)

Progressive Web App (PWA) framework

Secure authentication protocols (e.g., OAuth 2.0)

Cloud-based infrastructure (e.g., AWS, Azure, GCP)

Required Integrations

Stripe (payment gateway)
Banking APIs (for account integration and management)
KYC providers (for user verification)

Non-Functional Requirements

High security and data privacy (compliance with relevant regulations).
Scalability to accommodate a growing user base.
Performance and responsiveness (optimized for mobile and web).
Accessibility (compliant with WCAG guidelines).
Reliability and availability (minimal downtime).

Expected Business Impact

This project will drive user growth by improving the platform's usability and accessibility. Enhanced security will increase user trust and confidence. Improved functionality will enable Offspring to offer a more comprehensive and engaging saving experience, solidifying its position as a leading family savings platform. The PWA will expand reach to users who prefer app-less experiences.