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Develop a Revenue Management Platform with Self-Service Capabilities
  1. case
  2. Develop a Revenue Management Platform with Self-Service Capabilities

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Develop a Revenue Management Platform with Self-Service Capabilities

th-ey.com
Information technology
Business services

Current System Limitations

Revenue Management Labs currently relies on Excel spreadsheets for pricing strategy development and execution. This approach lacks robustness, control, scalability, and hinders the possibility of a self-service model for clients. Manual processes are inefficient and prone to errors, limiting the company's ability to effectively manage and optimize pricing.

About the Client

Revenue Management Labs is a company specializing in developing and executing pricing strategies for its clients, currently utilizing Excel-based systems.

Project Goals

  • Develop a robust, centralized platform for pricing strategy development and execution.
  • Enable a self-service model for clients to manage and analyze pricing data.
  • Improve pricing accuracy and efficiency.
  • Increase client satisfaction and retention.
  • Scalable platform to accommodate future growth.

Functional Requirements

  • Data Import and Management (from various sources)
  • Pricing Model Creation (customizable algorithms)
  • Scenario Planning and Simulation
  • Reporting and Analytics (customizable dashboards)
  • Client Self-Service Portal (data access, report generation)
  • User Role Management and Access Control
  • Audit Trail

Technology Preferences

Cloud-based architecture (AWS, Azure, or GCP)
Python (for data analysis and pricing algorithms)
React/Angular/Vue.js (for user interface)
SQL/NoSQL database (for data storage)

Required Integrations

  • CRM system (e.g., Salesforce)
  • Data warehouse (e.g., Snowflake, Redshift)
  • Client billing systems

Non-Functional Requirements

  • Scalability to handle increasing data volume and user load
  • High performance and responsiveness
  • Data security and privacy compliance
  • Reliability and availability
  • User-friendly interface

Expected Business Impact

The new platform is expected to significantly improve Revenue Management Labs' operational efficiency, enable expansion into new markets by offering a self-service model, and increase client satisfaction. This will lead to increased revenue, reduced costs associated with manual processes, and a stronger competitive position.

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